Credit Card Payment
You may Purchase items from website via our secure server, shopping cart checkout. You also have the ability to charge your PayPal account by sending your payment to firstname.lastname@example.org.
Please make check payable to A. Brandt and Son. It may take up to 10 business days to clear the check. Please do not request rush shipment on these items because we cannot ship until payment clears.
We only ship in United States unless authorized by us. Please contact us if you would like us to ship internationaly. We only ship to PO BOX addresses if the persons name matches the PO Box. All shipments must be shipped to a physical address with someone present to sign for the package. We ship 2 day UPS Express Mail.
Customer satisfaction is very important to us and we want you to be happy with your purchase! If you're not pleased with your order, you can return any item without question if you contact us within 3 business days after receiving your order. Refunds will be credited to your original form of payment. For a full refund, returns must be made within 7 days of your original order date (within 5 business days or receiving your order). To process a return, simply contact us via email at email@example.com or by phone at (610) 617-0993.
Items must be unworn, undamaged and in their original condition. Excluding ring sizing, any item that has been altered will not be accepted for return.
Shipping, insurance and any additional charges incurred during the transaction will be deducted from the total amount of your refund. A re-stocking charge of 2% will be added for purchased items totaling $3,000.00 or more and 3.25% charge will be added for any return using an American Express credit card.
Diamond ring purchases will be refunded within 3 days of receiving your return. Once inspected by our GIA certified Gemologist, a refund will be credited to your original form of payment.
No exceptions will be made to our Return Policy unless we agree with prior approval. Please feel free to contact us with any additional questions or concerns.
Pennsylvania residents who are not in the trade must pay 6% sales tax added to the sale.
Website Terms & Conditions
Jewelry descriptions and all carat weights stated represent approximate weights which varies up to 10% unless otherwise noted.
All Merchandise is sold "as is".
Any ruby, sapphire or emerald sold by A. Brandt and Son, is sold under the assumption that such precious stone has undergone some type of clarity or color enhancement unless it is sold accompanied with a certificate from a gemological laboratory stating otherwise.
Returns on Layaways
You may return the item but unlike our usual guarantee, we do not issue a full refund as we are holding an item aside for a length of time. A store credit which is good indefinitely, is issued for the full amount (less shipping costs if any are applicable, as most shipping is free).
In addition, if for any reason the layaway is not completed on time and in full, we place the item back up for sale, charge 25% of the original purchase price as a restocking fee and return to you any remaining funds.